โ€” GLOBAL SUPPORT & MAINTENANCE

Downtime is not
an option.

GIS provides 24/7 technical support, Annual Maintenance Contracts, global on-site dispatch, and proactive monitoring for every system we touch โ€” and many we didn’t install. First-call resolution. Real people. No queues.

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Video Conferencing & Zoom Rooms

Cameras ยท Codecs ยท Touch Panels

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Audio & DSP

Microphones ยท Speakers ยท Processing

>

Displays & Digital Signage

LED ยท LCD ยท Interactive ยท CMS

>

Control & Switching

AV Control ยท Signal Distribution

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Zoom Phone & UCaaS Platforms

Zoom ยท RingCentral ยท Teams ยท 8x8

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Access Control & Security

Readers ยท Credentials ยท Cameras

24/7
Support available
upon request
100+
Countries with On-Site
Dispatch
98.7%
First-Call Resolution
Rate
<4hr
Critical Response SLA โ€”
AMC Clients
1996
Established โ€” 30 Years
of Expertise

Complete Manufacturer & Platform Portfolio โ€” A Selection of GIS Relationships

ZOOM
LOGITECH
POLY / HP
CISCO
CRESTRON
SAMSUNG
BIAMP
LG COMMERCIAL
NANOLUMENS
MICROSOFT TEAMS
RINGCENTRAL
BOSE PROF.
ZOOM
LOGITECH
POLY / HP
CISCO
CRESTRON
SAMSUNG
BIAMP
LG COMMERCIAL
NANOLUMENS
MICROSOFT TEAMS
RINGCENTRAL
BOSE PROF.

GIS is technology-agnostic by principle. We hold relationships with over 400 manufacturers and distributors โ€” which means when we specify a product for your environment, it’s because it’s genuinely the best fit for your use case, your space, and your budget. Not because one vendor’s margins are better than another’s. Every product recommendation comes with a rationale, and we stand behind every installation with the same 24/7 support and Annual Maintenance Contract coverage regardless of which brand is on the wall.

GETTING STARTED โ€”

From conversation to

covered.

GIS provides support in a couple of ways – (a) Tech Support – Remote or On-site & (b) Annual Maintenance Contracts (AMC) Moving to a GIS Annual Maintenance Contract is straightforward โ€” whether we installed your systems or inherited them from another integrator.

Service Pathways

Flexible Tech Support
On Your Terms.

01
Initial Audit
GIS evaluates your existing AV and IT systems to understand the immediate hardware landscape.
02
Risk Assessment
We identify critical points. Based on data availability, we determine the best path forward.
03
Select Coverage
BREAK/FIX & HOURLY
One-time fixes or 20/40hr time-blocks for inherited systems.
ANNUAL CONTRACT (AMC)
Predictable, fixed-price coverage with full SLA commitment.
04
Onboarding
Documentation review and initial health checks to establish protocol for your chosen path.
05
Active Support
Coverage is live. Whether hourly or contracted, GIS is your dedicated technology partner.
GETTING STARTED โ€”

From conversation to

covered.

GIS provides support in a couple of ways – (a) Tech Support – Remote or On-site & (b) Annual Maintenance Contracts (AMC) Moving to a GIS Annual Maintenance Contract is straightforward โ€” whether we installed your systems or inherited them from another integrator.

Service Pathways

Flexible Tech Support
On Your Terms.

01
Initial Audit
GIS evaluates your existing AV and IT systems to understand the immediate hardware landscape.
02
Risk Assessment
We identify critical points. Based on data availability, we determine the best path forward.
03
Select Coverage
BREAK/FIX & HOURLY
One-time fixes or 20/40hr time-blocks for inherited systems.
ANNUAL CONTRACT (AMC)
Predictable, fixed-price coverage with full SLA commitment.
04
Onboarding
Documentation review and initial health checks to establish protocol for your chosen path.
05
Active Support
Coverage is live. Whether hourly or contracted, GIS is your dedicated technology partner.
โ€” PROTECT YOUR INVESTMENT โ€”

Uptime guaranteed.

Globally delivered.

Whether you have one conference room or a hundred locations across six continents โ€” GIS has the expertise, the network, and the commitment to keep your systems running. Let’s build your AMC.

โ€” WHY ZOOM ROOMS WITH GIS

Every Room.
Perfectly Configured.

GIS designs, installs and supports Zoom Rooms deployments across every room type and use case โ€” with white-glove service that ensures flawless execution from day one.

โ€” ROOMS TYPES WE DEPLOY

Built for every
use case.

Huddle

2-6 person rooms

Conference

8โ€“20 person rooms

Board Rooms

Executive Suites

All-Hands

50-500+ seats

Courts

Municipal & State

Clinics

Healthcare & Telemedicine

Classrooms

Education & Training

Immersive

Experience Centers

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